01 / The service
Where does investigation get difficult?
Describe a service your team operates, the symptoms you see and the decision an operator needs to make. One recognisable incident is a useful starting point.
Discuss your use case
Start with a technical discovery conversation.
You operate a critical digital service and have logs or metrics, but some problems are still difficult to investigate. Tell us where your team gets stuck. Together, we can explore whether Synaptore’s approach fits the question.
Email the team
info@synaptore.aiA high-level description is enough to begin. Include the service, the investigation problem and the signals you already collect.
The conversation agenda
One service. A concrete question.
These are the questions we would work through together.
02 / The signals
What can you already observe?
Discuss the logs, metrics and incident history available, what your current monitoring provides, and any constraints on data access or integration.
03 / The useful result
What would make a lead worth following?
Identify what an evaluation should test: relevant events found, distracting alerts, useful context or effort required to investigate.
What happens next
Decide whether an evaluation is worth pursuing.
The starting point is a discovery conversation. The integrated engine is in development; the scope and feasibility of a follow-on evaluation depend on your use case.
If there is a suitable fit, the next discussion is about the test itself: the data needed, comparison with existing monitoring, responsibilities and criteria for a useful result. Detailed operational data can wait until that scope is agreed.
See our approach to evaluationPartners and investors
Exploring a different connection?
We also welcome conversations about collaboration and the company’s development. Introduce yourself and the question you would like to discuss.